Introduction

            What is a project?

            Some useful definitions

            What does a project manager do?

            What qualities does a good project manager need?

Why does it look so easy?.

            Project strategy...

            The "Two out of Three Rule".

            Risk Levels...

Why do things go wrong?..

            Project Initiation..

            Project Duration..

            Project Implementation.

The Essence of a Good Project

Project Stages

            Project Methodologies

            Why Divide a Project into Stages ?

            The Main Project Stages

            Project  Reports

            Project Inception...

            Feasibility...

            Project Planning...

            Quality Assurance

            Analysis..

            Design

            Development.

            Testing

            Implementation.

            Data Conversion and Take-on

            System Support

            User Support and Training.

            User Acceptance..

            Summary of Documents produced

            Generic Project Plan

The Project Team

            Project Management Team

            Project Control Office

            Quality Review Team

            Specialists Consultants

            Business Analysts and Systems Analysts

            Programmers

            Trainers..

            Testers

            Implementation Team.

            Maintenance Team..

            Motivating the Project Team

                  Herberg's Theory

                  What can you do to motivate staff?.

            Conclusion.

            Charge out rates for staff

            Choosing your team member

Project Planning

            Basics of a Project Plan.

            Why Project Plan..

            Problems of Project Planning

            Planning Tools..

            Steps to a Project Plan

            Transition  Planning..

            Budgets..

                  Steps to Planning a Manpower Budget

                  An Example of a Budget

                  Steps to Planning a Resource Budget

Planning Documents

            Project Plan

            Staffing Plan..

            Work Allocation

            Budget

            Quality Plan

            Test Plan

Project Planning Controls

            Problems Frequently Encountered

            Control based:..

            Planning based:

            Time based:..

            Task based:..

            Resource based:..

            Force Majeure..

            The Solution..

            Project Control Office

            Authorization.

            Exception Reporting

            Updating Project Plans

                  Project Meetings

                  Budget Updates.

                  Project Review Report (staff)

Controls Within a Project.

            What are They ?...

            What Type of Changes are There ?

            Controls in Action.

            Why Control Them ?.

            Effects of Lack of Controls.

            Summary

            Change Control

            Overview.

            When Change Control Should be Used

            Aims of the Change Control Procedure

            Actions

Implementation Controls

            Implementation.

            The Implementation Procedure

            Change Management.

            Change Management Problems

            Post Implementation

            Version Control.

                  Overview..

                  Release Numbering

                  Deliverables Schedule

                  Version Isolation.

            Release Control

            Testing Control Procedure.

                  Overview..

                  Unit Testing.

                  System Testing...

                  User Acceptance Testing.

            Error Control.

Implementation Control Reports

            Change Control (CRF)

                  Error Report

                  Version Control Report.

                  Release Control Report

            User Acceptance..

                  Overview..

            Why is it so Important?

            The Procedure..

            User Acceptance Sign Off Report.

Quality Control...

            What is Quality ?...

            Quality Control..

Quality Strategy.

            Quality Plan

            Product Descriptions

            Quality File.

            Quality Reviews

Risk Control...

            Areas of Risk

            Risk Assessment.

            How to Minimize Risk.

            Requirements to Ensure Minimum Risk

Security   

            System Environment

            Hardware

            Software.

            Staff.

Requirement Controls

            What Does the Client Want ?

                  The Business Requirement

                  How to Obtain the Requirements.

            Consultancy and Client Relationship.

                  Meetings..

                  Analysis

                  Documentation...

                  Walkthoughs...

                  Questionnaires...

                  Workshops..

                  Prototyping..

            Feasibility...

                  What is it ?..

                  Feasibility Tasks

            User Requirements..

            What are They ?...

Requirement Control Reports

            Project Initiation Document (PID)

            User Requirements Specification

            System Specification

            Functional Specification

            Program Specification.

Communication

            With your Clients

                  Consultancy..

                  Client Relationship

                  Steering Committee

                  Project Progress Reports           

            With your Project Staff

                  Project Reports

                  Project Meetings.

                  Time and Work allocation

                  Staff Reviews and Meetings

            With the Users

                  User Meetings..           

            User Questionnaires.

            Progress Reviews..

            Project Inception and Set up

                  Project Set up...

                  Objective setting

                  Project Charter.

            Communication Reports

                  Terms of Reference

                  Statement of Scope and Objectives.

                  Project Charter.

                  Project Progress Report

                  User Questionnaires

                  Test Acceptance Report

                  User Acceptance Test Report

The Importance of Documentation

            Analysis and Design - Standard Procedures

            System Support and Maintenance

            Development and System Support.

            User Support..

            Technology Transfer.

            Training

Project Documentation Reports

            Analysis Reports

                  Document Flow Diagram

                  Data Flow Diagram

                  Entity Relationship Diagram

                  Entity Life History

            System Reports..

                  Program Documentation

                  Data Dictionary

            Management Reports

                  Management Overview

            User Documentation.

                  Help Screens

                  User Handbook

                  User Guide

                  Procedures Guide

            Maintenance and Support

                  Procedure Documentation.

                  System Documentation

            User Support Documentation

                  Operations Guide

                  Installation and Maintenance Manual

Jargon Buster